Royal Reels Online Casino Support Contacts for Australian Players
Royal Reels Online Casino provides multiple support channels for players in Australia to resolve any issues and answer questions efficiently. Whether you have concerns about your account, payments, game functionality or promotions, the support team is available and equipped to provide clear assistance. The customer service operates daily and can be reached through several options, including phone, email, contact form and live chat. Each method offers direct access to trained professionals who understand Australian regulations and player needs.
Contact by Phone
Royal Reels offers telephone support for urgent matters or when you prefer speaking directly to a representative. This is especially helpful for questions involving account verification, withdrawal issues or technical errors. Support agents are available during regular business hours (AEST), and all calls are handled in English by staff familiar with local standards and procedures.
- Phone Number (Australia): +61 2 9053 3333
- Availability: Monday to Friday, 9:00 AM – 6:00 PM (AEST)
Please note that call wait times may vary depending on peak hours. For general inquiries outside business hours, players are advised to use email or live chat.
Contact by Email
If your request involves documents, screenshots or more detailed explanations, email is the recommended option. The support team at Royal Reels checks incoming messages regularly and typically responds within 24 hours. This method is well-suited for account-related questions, KYC verifications, bonus terms or disputes.
- Support Email: [email protected]
- Response Time: Within 24 hours (usually faster on business days)
To help the team process your request quickly, include your player ID, registered email address and a clear subject line describing the issue.
Live Chat Support
For fast answers, the most efficient contact method is the built-in live chat. This feature is accessible directly on the Royal Reels Casino website on both desktop and mobile platforms. It allows Australian players to instantly connect with a support agent in real time, without leaving the gaming session.
- Access Location: Bottom-right corner of the casino website
- Availability: 24/7
- Languages Supported: English
Live chat is suitable for quick questions about deposits, promotions, bonus terms or technical difficulties. Players are advised to prepare any required details (such as their email or game ID) in advance to speed up the resolution process.
Feedback Form on the Website
Royal Reels also provides a structured contact form on its support page for users who prefer submitting a request without opening their email client. This form is ideal for non-urgent messages and general feedback. It allows players to select the topic of their inquiry, describe the issue, and attach relevant files.
- Form Location: Visit the “Contact Us” section at www.royalreelscasino.com/contact
- Required Fields: Email, message topic and description
- Optional Attachment: Screenshots or documents
- Expected Reply Time: 24–48 hours
All submissions are reviewed by the support department, and players will receive an email notification once a reply is available.
Royal Reels Casino Contact Details
Below is a summary of the official contact and company information for Royal Reels Online Casino:
- Registered Office Address:
275 Bigge St, Liverpool NSW 2170, Australia - ZIP Code: 2170
- Phone (AUS): +61 2 9053 3333
- Email: [email protected]
Summary of Support Channels
| Contact Method | Details |
|---|---|
| Phone Support | +61 2 9053 3333 (Mon–Fri, 9:00–18:00 AEST) |
| Email Support | [email protected] (Replies within 24 hours) |
| Live Chat | 24/7 support via casino website |
| Website Contact Form | Available at: www.royalreelscasino.com/contact |